olxtooPrivacy Policy

This page describes what we collect when you use olxtoo and how we keep that data protected. When you register an account, deposit funds via DANA or e-wallet, or place stakes on Liga 1 matches, we gather specific information about you. We use that information only to verify your identity, process your transactions, and comply with anti-money-laundering regulations.

We at olxtoo take your privacy seriously. We do not sell your personal data to third parties, and we do not use your information for marketing purposes unless you explicitly consent. Your data is encrypted in transit and at rest on our servers. We maintain strict access controls so that only employees who need your information for legitimate purposes can view it.

This policy explains what we collect, how we use it, how long we keep it, and what rights you have. If you have questions about your data or how we handle it, contact our support team. We respond to data requests within 30 days of submission.

What data we collect on olxtoo

We at olxtoo collect different categories of information depending on which services you use and how you interact with our platform.

Identity information: When you register an account, we collect your full legal name, date of birth, national ID number, phone number, and email address. We verify this information against official documents to confirm your identity and prevent fraud. This verification is mandatory for all users and is required by anti-money-laundering law in supported jurisdictions.

Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a mobile banking, local payment, online payment, e-wallet virtual account, we record the amount, date, time, payment method, and your transaction reference number. We do not store your payment credentials (card numbers, e-wallet passwords, or banking login details). Your payment provider maintains credential security.

Account activity: We log all stakes you place on Liga 1, Piala Indonesia, Piala AFF, Champions League, or other markets. We record all slot spins, live-dealer game rounds, and esports bets. We track your wins, losses, balance changes, and withdrawal requests. This log helps us detect fraud, settle disputes, and comply with regulatory requirements.

Device and usage information: We collect your IP address, browser type, operating system, device type, and the pages you visit on olxtoo. We use this information to detect suspicious login attempts, prevent unauthorised access, and understand how users navigate our platform.

Communication data: If you contact our support team, we keep a record of your email, message content, and any attachments. We use this information to resolve your issue and improve our support process.

How we use your data on olxtoo

We at olxtoo use your personal data for the following purposes:

  • Account verification: We verify your identity to confirm you are legally eligible to use olxtoo and to prevent fraud and money laundering.
  • Transaction processing: We use your payment information to process deposits and withdrawals and to maintain transaction records.
  • Game settlement: We use your account activity log to settle game outcomes, calculate winnings, and process payouts.
  • Fraud prevention: We analyse your login patterns, device information, and transaction history to detect suspicious activity and protect your account.
  • Legal compliance: We retain your data to comply with anti-money-laundering, tax, and financial-reporting regulations in our jurisdiction and in supported jurisdictions.
  • Dispute resolution: We use transaction records and game logs to investigate disputes, answer questions about your account, and resolve complaints.

We do not use your data for marketing, profiling, or automated decision-making. We do not build behavioural profiles or sell your information to advertisers. We do not share your data with third parties unless required by law or to process your payment.

Third-party processors and our olxtoo data-sharing practices

We at olxtoo work with external processors who help us operate our platform. These processors access your data only to provide their service to us.

Payment processors: mobile banking, local payment, online payment, e-wallet, and mobile banking receive your transaction details to process your deposits. local payment, online payment, e-wallet, and mobile banking handle virtual-account transfers. These payment providers have their own privacy policies governing how they handle your data.

Hosting and infrastructure: Our servers may sit outside your jurisdiction. We use data centres in multiple regions to ensure platform reliability. Your data is encrypted in transit and at rest, so server location does not affect your privacy.

Legal requirements: We may disclose your data to law-enforcement or government authorities if required by court order, subpoena, or applicable law. We comply with these requests without notifying you unless law permits us to do so.

We do not share your data with affiliates, marketing partners, or other third parties for any purpose other than those listed above. We do not sell your information.

Data retention: We keep transaction records for seven years to comply with financial regulations. We retain account information (name, ID, contact details) for three years after your account is closed. We delete device logs after 12 months unless an investigation is ongoing.

Your rights under our olxtoo privacy policy

You have rights over your personal data. We at olxtoo support the following requests:

Right to access: You may request a copy of all personal data we hold about you. We provide this in a standard digital format within 30 days of your request.

Right to correction: If any information we hold is inaccurate, you may request that we correct it. For example, if your phone number has changed, you can update it directly in your account settings.

Right to deletion: You may request that we delete your data. We will honour this request subject to our legal obligations. If you have an outstanding balance or pending withdrawal, we must retain your financial data until the transaction is complete. After seven years from your account closure, we delete all records except where law requires us to retain them.

Right to portability: You may request a copy of your data in a portable format suitable for transfer to another platform. We provide this within 30 days of your request.

Right to object: You may object to our use of your data for fraud prevention or legal compliance. However, we cannot comply with this request if doing so would breach anti-money-laundering law.

To exercise any of these rights, contact our support team. We verify your identity before fulfilling any request. Requests are processed at no cost to you.

How we use cookies on olxtoo

We at olxtoo use cookies to keep you logged in, remember your preferences, and detect fraud. A cookie is a small file stored on your device that your browser sends back to us each time you visit our site.

Essential cookies: These cookies are required to log you in and maintain your session. Without them, you cannot access your account. We set these automatically and do not require your consent.

Security cookies: We use these to detect suspicious login attempts and protect your account from unauthorised access.

Preference cookies: These remember your language, timezone, and account settings so you do not have to reset them each time you log in.

We do not use tracking cookies or third-party analytics. We do not allow advertisers to place cookies on our site. You can delete cookies from your device at any time. Deleting cookies may log you out of your account.

How to contact us about your data on olxtoo

If you have questions about this privacy policy, want to request access to your data, or believe we have misused your information, contact our support team. We provide English-language support during business hours.

Data requests and privacy concerns are handled by our dedicated team. We respond to all inquiries within 30 days. If your concern cannot be resolved internally, you may escalate to the relevant data-protection authority in your jurisdiction.

Privacy commitments

  • We collect only data necessary to verify your identity and process transactions
  • We do not sell or share your data with marketers or advertisers
  • We encrypt all data in transit and at rest
  • We retain financial records for seven years per regulatory requirement
  • You have the right to access, correct, or delete your data